OutWing Solutions is an independent provider of IT enabled outsourcing services. OutWing takes the time and stress out of sourcing the best resources to meet your company’s specific needs and managing their effective utilization. If your company is like most businesses, outsourcing presents some unique challenges. These common challenges and concerns include:

• Difficulties sourcing the most qualified and relevant providers for your specific needs
• Performing the proper due diligence to achieve essential performance standards
• Ensuring high quality deliverables
• Managing the effective utilization of the outsourced resources

OutWing Solutions is responsible for these concerns and can assure your expectations are met.

Methodology
OutWing Solutions provides a management consulting service that assists companies with:

• Sourcing the best provider to meet the solution’s requirements
• Identifying areas for operational improvement
• Targeting specific administrative “bottlenecks” causing operational inefficiencies
• Customizing an administrative solution
• Identifying and organizing the solution’s requirements
• Developing performance standards
• Implementing outsourced solution/Pilot
• Assisting with the calculation and management of effort estimates and timelines
• Establishing quality assurance standards and assuring they are achieved

Due Diligence
OutWing Solutions handles all critical due diligence that is essential in generating a successful outsourcing endeavor. The process includes:

• Meeting the company’s senior management team offshore
• Visiting provider facilities
• Assessing provider technology infrastructure
• Evaluating the quality of their security, back-up systems and business continuity plans
• Assessing their resources and ability to scale
• Reviewing their workflow processes covering completion of milestones, approval and escalation procedures
• Measuring the quality of their full implementation and delivery methodologies
• Verifying their ability to coordinate communication and execution at each delivery component: onsite, offsite and offshore
• Meeting with local support staff
• Identifying core competencies and competitive advantages developed through direct project and vertical experience
• Identifying domain expertise and core competencies with various technologies and solutions
• Assessing the quality of the technology approach as compared to other providers of the network